Australian Financial Complaints Authority (AFCA)

AFCA is a free and independent ombudsman service that resolves complaints by consumers and small businesses about financial firms - including insurance companies.

AFCA has dedicated support available for individuals and small businesses impacted by severe weather, flooding and storms.

Significant event hotline: 1800 337 444

Floods and storms disaster support | Australian Financial Complaints Authority (AFCA)

 

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